ServiceCare checkout showing confirmed personal details and the payment method step

Turning Four Pages Into One Checkout

CommerceCheckout redesignNDA

Replacing a four-page service checkout with one progressive flow.

Checkout completion increased after launch

Turning Tarot Into a Creative Thinking Tool

Side project0→1 product

A voice-first AI tarot companion designed to use symbolism to spark creativity, reflection and new perspectives.

In collaboration with a Cognitive Human-AI Engineer

Warranty extension pricing cards for 12, 24 and 36 months with online ordering

Rebuilding the Warranty Extension Journey

Connected serviceFull journey redesignNDA

Turned a static warranty webpage into a personalised service across dashboard, reminders and purchase.

Sales target reached about four months early

Mobile medical triage screens for Kito Health

Rebuilding a Pediatric Triage Journey

HealthcareDesign system

Redesigning a fragmented pediatric triage journey into one coherent experience.

Full rework shipped in four months